Processing, Shipping & Handling

Upon receipt of your payment, your order will be sent to production. It will take on average 2-3 business days for your order to be processed, but in any case we will process your order within max. 5 business days.
Each order will be shipped out of our centralized distribution center located in British Columbia, Canada. Shipping of purchases out of our central distribution center to US destinations will take the same amount of time as is needed for our Canadian customers and we are currently making changes which will result in a further shortening of the processing time for each order of max. 4 business days!

If the delivery of your purchase is time sensitive, we offer the rush order option (the additional charge is only $4.95 and ensures processing within 24 hours) and Express shipping option: your order will be shipped through express service and, depending on your location, be delivered in 3-5 business days guaranteed.
Depending on the weight/volume of your order it will be shipped in an envelope (which fits in your mailbox) or as a parcel. Tracking information is only available for Express deliveries. We will e-mail you a shipping confirmation, as soon as your order has left our warehouse.
Our shipping & handling (charges) are simple, see the charts below:

For delivery times in Canada, click here.

Simply Colors can only guarantee the indicated time frame for Express service.
However, if you have not received your order within the estimations of above chart, please contact us!

If a shipment is returned to us due to an incorrect or incomplete delivery address submitted during the ordering process, we will have to charge the costs of re-shipping unfortunately.

International deliveries

We do ship internationally as well.  For international shipments, the shipping costs will appear while ordering but feel free to contact us with any special requests.

Alternatively, Simply Colors has an international presence, and placing your order on one of our local sites might save you time & shipping costs. Please have a look at one of the following sites for your orders outside the U.S.:

Belgium -
Canada -
France -
Greece -
Germany -
Italy -
Spain -
Sweden -
Switzerland -
UK -

Please note that any purchase made on the international sites will be charged in local currency.